90 seconds from registration to the first spin. Coins.Game has one of the fastest onboarding flows among crypto-focused casinos, and document submission isn't required at sign-up. That said, users do get stuck β "sign-up was easy but login won't work," "I enabled 2FA and can't recover." This guide reproduces the screens step by step and covers the most typical issues.
MAXBONUS
What to prepare before signing up
- A working email address β required for the verification email. Gmail or ProtonMail recommended.
- Mobile phone number β for SMS OTP receipt. Standard local mobile numbers work.
- Strong password β 12+ characters with mixed case, digits and symbols. Use a password manager.
- Crypto wallet β BTC, ETH, USDT (TRC20), LTC, SOL, DOGE and more. MetaMask, Trust Wallet, Ledger all work.
- Promo code β copy
MAXBONUSfrom this page.
ID documents are not required at first registration. They're only requested if your withdrawals exceed a threshold or if suspicious activity is detected.
5-step registration
Step 1: Open the registration page
Click the CTA on this page to go to the official site. Top-right "Sign Up" button β on mobile, it's inside the hamburger menu.
Step 2: Enter email and password
Required fields are email, password and currency. Pick from BTC/ETH/USDT/EUR/USD etc. The currency is not changeable later, so choose your primary. BTC or USDT (TRC20) are usually the best on fees.
Step 3: Enter the promo code
Expand "I have a promo code" at the bottom of the form and paste MAXBONUS. If you can't find this field, it may be hidden on mobile β reopen in desktop view.
Step 4: Accept the terms and privacy policy
Confirm the 18+ checkbox and accept the terms. Click "Create Account."
Step 5: Account created
You'll land on the dashboard in 5β10 seconds. At this point verification isn't complete yet β deposits and play are possible, but the free spins are not yet credited. Proceed to verification.
Email & phone verification
Email verification
Right after registration you'll receive an email titled "Confirm your email". If it doesn't arrive:
- Check the spam folder (Gmail in particular is aggressive)
- Profile β "Resend confirmation"
- If 30 minutes pass, contact live chat
Phone verification
Profile β Security tab β Phone Verification, enter your number. Use the international format with country code (e.g. +1XXXXXXXXXX for the US). An OTP (6 digits) arrives by SMS β enter immediately.
If the SMS doesn't arrive:
- Number format error (forgot the country code, etc.)
- Carrier SMS filter (disable international SMS blocking)
- Number already used (a previous account blocks reuse)
Three ways to log in
1. Email + password
The standard login. Top-right "Log In." If it fails, use "Forgot password" for a reset email.
2. Google OAuth
Added in 2025. One-click login via your Google account. Convenient, but logging out of Google logs you out here too.
3. Web3 wallet connect
Sign in via MetaMask or WalletConnect. Signature transactions authenticate, giving the strongest phishing resistance. Note that this is combined with password login β it isn't pure Web3-only.
Setting up two-factor authentication (2FA)
Security settings β 2FA to enable. Compatible with Google Authenticator, Authy, 1Password, Bitwarden (standard TOTP).
Important: on the QR code screen, always save the backup key (alphanumeric string) separately. If you lose your phone without it, you can't log in. Coins.Game handles 2FA recovery through forced KYC reset by passport submission, which takes at least three business days.
When KYC is requested
Not required in the early stage, but any of the following triggers KYC:
- Cumulative withdrawals exceed BC0.0025
- Single withdrawal exceeds BC0.001 (situational)
- Major IP changes (crossing countries)
- Suspected bonus abuse
- Suspected same-household account
Documents needed for KYC
- Government-issued ID (passport, driver's license, national ID)
- Proof of address (utility bill or bank statement from the last 3 months)
- Selfie (holding the ID)
Processing typically takes 24β72 hours. Driver's licenses are accepted, though non-English-language documents may need a supplementary translation.
First deposit and address verification
Wallet β Deposit β choose currency. A QR code and an address string appear. Pre-send checklist:
- After copying the address, always verify the first 4 and last 4 characters at the destination (clipboard hijacking guard).
- For BTC, use SegWit/Native SegWit addresses. Network fees typically 2,000β10,000 sats.
- For USDT, mind the network (ERC20 and TRC20 have different addresses β getting it wrong loses funds).
- Credited after 1β3 confirmations β about 10β30 minutes for BTC.
Ensuring your bonus activates
- Confirm you entered the promo code at registration (visible in your profile).
- Complete email and phone verification.
- Once a minimum BC0.0005 deposit is confirmed, the match bonus auto-appears under "Active Bonus."
- If not, contact live chat within 60 minutes. Say "My promo code was entered but bonus is not credited after deposit" and they'll handle it.
Login troubleshooting
"Invalid credentials" error
Mostly Caps Lock or layout issues. Use a password manager. Repeated failures trigger a 5-minute cooldown.
"Account suspended" message
Suspected terms violation or KYC issue. Confirm the reason via live chat. Most often: "Submit KYC documents to reinstate."
2FA code rejected
99% of the time it's a phone clock drift. Settings β General β Date & Time β Set Automatically. If it persists, use a backup code.
Password reset email not arriving
Check spam first, then wait 5 minutes before contacting support. If the account is frozen, no reset email is sent at all.